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AnywhereUSB/14 is stop responding on the network

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Hello! Our AnywhereUSB/14 is stop responding on the network, after reboot we got blinking LED with 1 green and 2-3-3 red code. Can we do something to make it works again?
asked Mar 25, 2016 in USB Serial by TrueAlex New to the Community (1 point)

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3 Answers

0 votes
You should try factory reset:

http://knowledge.digi.com/articles/Knowledge_Base_Article/AnywhereUSB-factory-reset-procedure

If this recovers the unit, make sure you are running the latest firmware and driver available from Digi's support site: http://www.digi.com/support/productdetail?pid=4680

If the unit does not recover, you should reach out to
Digi Tech. Support to look into possible (warranty) repair.
answered Mar 25, 2016 by userid0 Veteran of the Digi Community (2,158 points)
0 votes
We already tried to do a factory reset but with no luck :(
Also we haven't warranty. Can we do a paid repair of our DIGI?
answered Mar 25, 2016 by TrueAlex New to the Community (1 point)
0 votes
You can do a out of warranty repair through Digi. The AnywhereUSB products have a 5 year warranty.
answered Mar 25, 2016 by halovapor Veteran of the Digi Community (918 points)
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