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Discovery tool doesn't discover IA

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I have been given a DigiOne IA to configure. Have downloaded the discovery tool onto a PC, connected the PC to a switch and the IA to the same switch and run the tool. It can't find the device and there is nothing else connected to the switch.

And yes, everything has power...
asked Jan 23 in Serial Servers by Gremlin New to the Community (0 points)

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1 Answer

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Do any of these troubleshooting tips help?

https://www.digi.com/support/knowledge-base/device-discovery-troubleshooting-tips
answered Jan 24 by jeremym Veteran of the Digi Community (1,673 points)
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