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Digi® 6310-DX

Avoid network outages with primary or backup LTE connectivity; integrate seamlessly with existing infrastructure

 
  • 4G LTE certified Digi CORE 1002-CM plug-in modem
  • LTE-Advanced, standard LTE, or LTE with EV-DO fallback
  • Upgrade to meet changing cellular standards
  • Ethernet WAN port for wireline network access
  • Optional remote mounting kit for site survey and PoE installation
  • Zero-touch provisioning and cloud management
  • Onboard signal strength and network status indicators
How to Buy

Digi® 6310-DX LTE cellular extender serves as an ideal failover solution by retrofitting your infrastructure for cellular network access. Powered by the Digi® CORE 1002-CM 4G LTE plug-in modem, dual SIM slots can further protect against downtime by automatically switching to a secondary cellular carrier should the primary SIM lose Internet access. A suite of Digi CORE 1002-CM plug-in modems let Digi enterprise routers leverage the category of LTE best suited for their use case — standard LTE, LTE with EV-DO fallback, or LTE-Advanced.

Couple the Digi 6310-DX with a dedicated wireline ISP connection to provide dual-WAN connectivity, maximize uptime and ensure business connectivity for connected devices that demand reliable network availability, such as POS systems, mobile kiosks and digital signage. Deployments are streamlined with installation accessories that include a disposable battery pack for site survey,(passive) PoE injector for optimizing placement for best cellular reception and a mounting bracket.

The Digi centralized management platform provides easy setup, configuration and support for installations of Digi and third-party devices. Digi Remote Manager® and aView™ offer web-based device management solutions to securely monitor and control Digi enterprise routers and gateways -- and the health or your network -- after deployment.

6310-DX

Install in Minutes Where the Cellular Reception
is Strongest

Digi 6310-DX can be used as a primary 4G/LTE data connection or as a backup network solution to streamline business continuity. By adding Digi 6310-DX to your network, any Ethernet device can utilize fast and convenient cellular data, and Digi 6310-DX can be located or mounted where the cellular reception is the strongest.
The optional remote mounting kit includes a site survey battery pack, passive Power over Ethernet (PoE) adapter, and mounting supplies to increase placement flexibility and help locate the area where the signal is strongest. Digi 6310-DX ships in IP Pass-Through mode to simplify installations.

Flexible and Reliable Connectivity Options Certified by All Major U.S. Carriers

Accelerate your networking solutions and eliminate downtime with Digi 6310-DX cellular extenders that feature multiple WAN connectivity options (Ethernet or cellular) with load balancing and failover. With a Digi CORE plug-in modem, Digi 6310-DX can connect to a cellular network using the 4G LTE standard that best suits its given use case.

Larger locations and data-intensive applications may turn to the LTE-Advanced (Category 6) version of the Digi CORE plug-in for fast cellular speeds while others may opt for the cost-saving deployment of a standard LTE (Category 4) connection. The Digi 6310-DX optional remote mounting kit includes a battery pack for site surveys (to determine signal availability), a PoE injector for remote powering options, and a variety of mounting accessories designed to ensure the DX is optimally placed for the strongest cellular reception. Additionally, it is certified across all major carriers, giving customers the ability to select the best carrier for their given location.

6310-DX
6310-DX

Upgrade with Swappable 4G LTE Plug-In Modems and
Dual SIM Support

A suite of Digi CORE plug-in LTE modems allows customers to select the cellular connection that best meets their speed, budget, fallback-network and geographic requirements. The modular nature of the Digi CORE plug-in modem helps mitigate technological obsolescence by allowing customers to upgrade to newer LTE standards without replacing Digi 6310-DX. When there is a need for faster connectivity users can simply upgrade their LTE modem while protecting the investment in their Digi 6310-DX.

2G/3G SHUTDOWNS: PLAN AHEAD TO STAY AHEAD

The shutdowns are coming sooner than you’d like. And Digi is here to help you plan ahead to avoid disruptions, lost data and – even worse – lost revenue. Digi LTE Migration Services is standing by with everything to make things go smoothly and quickly. What you need. Just in time.

BEAT THE 2G/3G SHUTDOWN

* For qualifying projects

MANAGE YOUR CONNECTIONS FROM THE CLOUD

The Digi 6310-DX can also be fully managed through Digi aView™, its cloud management portal with proactive alerts, centralized configuration, remote firmware updates and location services. The platform also allows for unlimited scalability as well as complete control over security and accessibility of enterprise devices. Whether users have 10 or 10,000 locations, the Digi 6310-DX can be fully managed through Digi aView™.

Learn More

Compare Enterprise Cellular Extenders

Compare Enterprise Cellular Extenders

FEATURED MODELS
Digi 6310-DX03 LTE Cellular Extender; 2 Port 10/100; Remote mounting kit; CAT 3; LTE / HSPA+ / EV-DO; Cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-631R-DX03-OUSHOW TO BUY
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Digi 6310-DX04 LTE Cellular Extender; 2 Port 10/100; Remote mounting kit; CAT 4; LTE / HSPA+; Cellular certifications: Verizon, AT&T, T-Mobile, PTCRB ASB-631R-DX04-OUSHOW TO BUY
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Digi 6310-DX06 LTE Cellular Extender; 2 Port 10/100; Remote mounting kit; CAT 6; LTE-A / HSPA+; Cellular certifications: Verizon, AT&T, Sprint; T-Mobile, PTCRB ASB-631R-DX06-OUSHOW TO BUY
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Digi 6310-DX06 LTE Cellular Extender; 2 Port 10/100; Remote mounting kit; US, UK, EU and AU AC Plug Tips; CAT 6; LTE-A / HSPA+; Certified countries / regions: European Union, European Economic Area and Switzerland ASB-631R-DX06-GLBHOW TO BUY
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Digi CORE 1002-CM plug-In LTE modem; CAT 3; LTE / HSPA+ / EV-DO, cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-1002-CM03-GLBHOW TO BUY
Contact Us
Digi CORE 1002-CM plug-In LTE modem; CAT 6; LTE-A / HSPA+; Cellular certifications: Australia / New Zealand ASB-1002-CM16-GLBHOW TO BUY
Contact Us
Digi CORE 1002-CM plug-In LTE modem; CAT 6; LTE-A / HSPA+, cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-1002-CM06-GLBHOW TO BUY
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ACCESSORIES
Cable assembly passive POE power injector for Digi 6310-DX, white 2.1mm barrel connector (replacement) 440088HOW TO BUY
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18V PSU power supply for 6310-DX, 633x-MX and EX15 with Barrel Jack connector (replacement)

450061HOW TO BUY
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Temporary Battery pack for Digi 633x-MX and 6310-DX, 9V with 6” power lead, 2.1 Barrel connector (replacement) 560083HOW TO BUY
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(1) Antenna Extender: 48 mm circle antenna magnetic base (base connector: SMA jack; Cable: Low loss CLF; Length: 50 cm with SMA plug(optional) 170011HOW TO BUY
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(1) Cellular antenna (black) for Digi 5400-RM, 6300-CX, 6310-DX, 633x-MX, 635x-SR and AT&T VPN devices (replacement part)

170012HOW TO BUY
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SPECIFICATIONS Digi 6310-DX
SOFTWARE
REMOTE MANAGEMENT Digi aView™ (cloud based); SNMP v1/v2/v3 (support for Digi Remote Manager® 1Q2019)
PROTOCOLS RIP, RIPng, OSPFv2, OSPFv3, BGP, Babel, IS-IS
SECURITY AES, 3DES, IKEv1, OpenVPN, MODECFG, X509, SHA1, DES, MD5, RADIUS, TACACS+
PHYSICAL
DIMENSIONS (L x W x H) Digi 6310-DX: 5.6 in x 5.0 in x 1.0 in (142 mm x 128 mm x 25 mm); CORE 1002-CM: 4.0 in x 2.0 in x 0.6 in (102 mm x 51 mm x 15 mm)
WEIGHT Digi 6310-DX: 7.0 oz. (0.29 kg); CORE 1002-CM: 5.5 oz. (0.156 kg)
STATUS LEDs LTE status, (5) signal strength, (2) Ethernet link, (2) active SIM slot
POWER REQUIREMENTS
POWER SUPPLY 18V DC, 0.66A; 100-240 AC
OTHER Remote mounting kit: temporary battery, passive PoE injector, and mounting bracket/accessories
ENVIRONMENTAL
OPERATING TEMPERATURE 0° C to 40° C (32° F to 104° F)
STORAGE TEMP AND HUMIDITY -13° F to 167° F (-25° C to 75° C); 5% to 95% non-condensing
APPROVALS
EMISSIONS / IMMUNITY FCC Part 15, Subpart B, Class A; CE, RCM; CAN ICES-3(B)/NMB-3(B)
CELLULAR SPECIFICATIONS
CELL ANTENNA (2) Dipole; Frequency: 700-960/1575-2700 hz; Gain: 1-4 dBi
SIM (2) SIM card slot (size 2FF), software selectable and hardware switchable
CELLULAR CERTIFICATIONS AT&T, Sprint, T-Mobile, Verizon, PTCRB
LTE PLUG-IN MODEMS Digi CORE 1002-CM03 CAT 3 LTE, EVDO, HSPA+, EDGE, GPRS and GSM
Digi CORE 1002-CM04* CAT 4 LTE, HSPA+
Digi CORE 1002-CM06 CAT 6 LTE-A, LTE, HSPA+
Digi CORE 1002-CM16 LTE-A, LTE, HSPA+
INTERFACES
ETHERNET PORTS (2) 10/100 Base-T Dynamic Ethernet ports
WARRANTY
PRODUCT WARRANTY 3 years
 
Global Certifications and Band Support
SKU Countries/Region LTE Category 3G UMTS Bands 4G LTE Bands 3G EVDO
ASB-631R-DX03-OUS US, MX 3 1, 2, 4, 5, 8 2, 4, 5, 13, 17, 25
ASB-631R-DX04-OUS US 4 2, 5 2, 4, 5, 12, 13  
ASB-631R-DX06-OUS US 6 1, 2, 3, 4, 5, 8 1, 2, 3, 4, 5, 7, 12, 13, 20, 25, 26, 29, 30 ,41  
ASB-631R-DX06-GLB US 6 1, 2, 3, 4, 5, 8 1, 2, 3, 4, 5, 7, 12, 13, 20, 25, 26, 29, 30 ,41  

Line Art

*The Digi CORE 1002-CM04 is not supported on the Sprint Network

General

Does the Digi 6310-DX support EV-DO on the Verizon network?

Yes, the Digi 6310-DX (SKU: ASB-6310-DX03-OUS) comes with a CAT3 LTE plug-in modem that supports EV-DO on the Verizon network.

Is the Digi 6310-DX certified for use outside of the United States?

Yes, the Digi 6310-DX is certified for use in the United States and Canada.

Local Device Management/Access

How do I use the optional battery pack for site survey, and what port on the Digi 6310-DX is the optional PoE enabled?

During a site survey it is useful to use the battery pack instead of the power supply unit to power the Digi 6310-DX. The battery pack will power your device for approximately two hours while you perform your site survey. After the optimal location has been determined, remove the battery pack and connect either the main power supply unit or optional PoE injector cable for remote power. LAN port 1 is the only PoE-enabled Ethernet port on the Digi 6310-DX, which can be connected to your client device for power.

How do I access the local UI of the Digi 6310-DX using DHCP?

  1. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the LAN Ethernet port of the device.
  2. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.
  3. Enter the destination http://192.168.210.1 in your browser.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions below to connect using a static IP address.
  4. Logon to the device using the default account:
    • Username: root
    • Password: default

How do I access the local UI of the Digi 6310-DX using a Static IP address?

  1. If your device is running device firmware prior to 16.11.142, to manually connect to the device, you must manually set an IP address on your PC to be able to communicate with the Digi 6310-DX. First, select the Properties of the relevant network connection on your PC.
  2. Click the Internet Protocol Version 4 (TCP/IPv4) parameter and select Properties and configure with the following details.
  3. Enter the destination: http://192.168.210.1 in your browser and hit Enter.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
  4. Logon to the device using the default account:
    • Username: root
    • Password: default

How to I gain SSH access into the Digi 6310-DX?

  1. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the WAN Ethernet port of the device.
  2. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.
  3. Enter the destination http://192.168.210.1 in your browser.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions to connect using a static IP address then continue with Step 5 below.
  4. Logon to the device using the default account:
    • Username: root
    • Password: default If using DHCP to access your device, using a SSH tool (such as PuTTY for Windows, or openssh for Linux/Mac) open an SSH session to http://192.168.210.1. OR, if using a Static IP address to access your device, open an SSH session to http://192.168.210.1.
  5. Logon to the device using the default account:
    • Username: root
    • Password: default You will be prompted to enter the Admin CLI or the Shell of the device.
      1. Admin CLI – a limited command line interface for interacting with the device. You can run ping tests, change configuration settings, send AT commands, etc.
      2. Shell – a full Linux shell console.
      3. If are not prompted to login to the Admin CLI or Shell, and are instead immediately prompted with a # prompt, you are in the Admin CLI by default. If you want to change to the shell console, you can enable it by typing in the following two commands.
        1. config set auth user root password default
        2. config set auth group admin acl shell enable true

API Support

What APIs does Digi Offer?

Digi aView™ provides a RESTful API that can be used to obtain a list of details for one or more devices a user has access to. Full documentation on using the API can be found at the following link: https://www.digi.com/aviewapidocs

Network Configuration/Connectivity

What is an APN?

Each carrier has a set of default Access Point Names (APNs) for their network. Digi automatically attempts connection using the below default APNs. If your carrier has provided you with a custom APN, you will need to configure the device to connect to the custom APN. Refer to the question below "How do I configure a custom APN?" for more information.

This APNs listed below are automatically attempted by the Digi 6310-DX and are not considered custom.

AT&T

  • i2gold
  • 10008
  • 11315
  • managedvpn
  • broadband
  • MNS-OOB-APN01.com.attz
  • m2m.com.attz

Verizon

  • mw01.vzwstatic
  • ne01.vzwstatic
  • so01.vzwstatic
  • we01.vzwstatic
  • vzwinternet

Sprint

  • blank

Generic

  • blank
  • i2gold
  • 10008
  • 11315
  • managedvpn
  • broadband
  • MNS-OOB-APN01.com.attz
  • m2m.com.attz
  • mw01.vzwstatic
  • vzwinternet
  • telstra.internet
  • epc.tmobile.com
  • mobinilweb.internet
  • web.vodafone.de
  • everywhere
  • internet.com
  • inet.bell.ca
  • isp.telus.com
  • internet.telecom.co.nz
  • inetgsm.vzw3g.com
  • isp.cingular
  • internet
  • internet.t-mobile
  • everywhere

How do I configure a custom APN?

  1. Power on your Digi 6310-DX.
  2. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the LAN Ethernet port of the device.
  3. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.
  4. Enter the destination http://192.168.210.1 in your browser.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions below to connect using a static IP address then continue with Step 7 below.
  5. Logon to the device using the default account:
    • Username: root
    • Password: default
  6. Select the Configuration tab on the left side of the page.
  7. Type in the custom APN into the APN entry located in the Modem section of the configuration.
    • Optional: If the custom APN requires a specific username and password, please input those into the Username and Password entries.
  8. Click the Save button.
  9. IMPORTANT: If you will be using Digi aView to manage your device, any configuration settings in Digi aView take precedence over any settings configured manually using the Local UI. You must also configure your custom APN in Digi aView. Please refer to the Digi aView User’s Guide for more information.

How do I upgrade the firmware of the Digi 6310-DX?

  1. Download the appropriate firmware file.
  2. Power on your Digi 6310-DX.
  3. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the LAN Ethernet port of the device.
  4. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.
  5. Enter the destination http://192.168.210.1 in your browser.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions to connect to the local UI using a static IP address then continue with Step 7 below.
  6. Logon to the device using the default account:
    • Username: root
    • Password: default
  7. Select the System tab on the left side of the page.
  8. Select the Browse button next to the Firmware image section.
  9. Browse for and select the firmware file downloaded in Step 1 above.
  10. Click the Update Firmware button. Do not turn off or unplug the device while it is upgrading its firmware. The upgrade process should take less than one minute.
  11. IMPORTANT: If you will be using Digi aView to manage your device, any configuration settings in Digi aView take precedence over any settings configured manually using the Local UI. You must also configure your custom APN in Digi aView. Please refer to the Digi aView User’s Guide for more information.

What if I change my cellular carrier? How do I update the modem firmware of the of the Digi 6310-DX to use a different cellular carrier (e.g. AT&T to Verizon)?

This happens automatically with our Carrier Smart Select feature. When you insert the new carrier SIM, it will take approximately two to three minutes for the modem firmware to be updated.

My Digi 6310-DX can't connect, what should I do?

If the LED of your Digi 6310-DX is flashing white and remains flashing white for more than two minutes, your Digi 6310-DX is having difficulty connecting to your carrier’s cellular network.

  1. Power off the Digi 6310-DX. Remove the Digi CORE 1002-CM plug-in LTE modem and check that the SIM card is fully inserted in the SIM slot.
  2. Re-insert the Digi CORE 1002-CM back into the Digi 6310-DX.
  3. Check the signal strength LEDs on the Digi 6310-DX.
    1. If none of the five signal LEDs ever illuminate on the Digi 6310-DX, even after waiting a few minutes once the status LED is flashing white, the Digi 6310-DX may be unable to read the SIM card, contact your cellular carrier and confirm the SIM card is valid and active.
  4. Attempt to connect using an alternate SIM card
    1. If the Digi 6310-DX does not work with an alternative SIM card, and none of the signal strength LEDs illuminate, contact Digi support to verify if an RMA/Return is required.

If you have at least one signal strength bar illuminated, this indicates the Digi 6310-DX is able to detect the SIM card's presence, but if the status LED continues to flash white for more than two minutes, it is having difficulty using the SIM card to establish a cellular connection.

  1. Ensure the SIM card does not have a custom APN configured. If the SIM card requires a custom or non-standard APN to connect, you will need to configure the Digi 6310-DX to use that custom APN. Refer to the FAQ for How do I configure a custom APN?
  2. Try connecting the SIM card to another device (USB modem, phone, etc.). If it connects with the other device, observe what settings the device used to establish the connection, in particular the APN used. If this differs than the standard APN for the carrier, please configure this APN into the Digi 6310-DX; refer to the FAQ How do I configure a custom APN? section above.

Tracking Cellular Data Usage

How much cellular data is used for status and logging operations of the Digi 6310-DX?

Monthly usage without an IPSec tunnel enabled is between 1.8 MB - 2MB including startup activities performed a single time at device installation.

Monthly usage with an IPSec tunnel enabled is between 30-120MB depending on device settings.

If your plan provides for limited cellular data, contact Digi Support for assistance configuring your devices to minimize cellular data usage.

Can I track cellular usage of my devices?

Cellular data usage is tracked using the Digi cloud based device management system, Digi aView. Refer to the Data Plan section of the Digi aView User's Guide for details on how to setup cellular usage tracking.

How quickly will a device send cellular usage updates to Digi aView?

The usage chart within Digi aView first updates within thirty minutes of first powering on the Digi 6310-DX. Then, the Digi 6310-DX sends a status update once every thirty minutes to Digi aView.

Can I set alerts to track cellular data usage?

Using the Digi aView management site, alerts can be generated if a device exceeds a specified data usage limit per month. Additionally, pooled data plans and group overage notifications can be setup to generate alerts if a group of devices exceed a specified data usage limit per month.

For more information on configuring alerts, see the Digi aView User’s Guide

How quickly will I receive a cellular data group overage notification?

A group quota overage notification is sent within one hour of exceeding the specified data limit. However, it only sends the group data plan notification to users that are in the same Digi aView organization as the data plan.

How do I see the usage of all the devices belonging to a plan?

To view the usage of all units belonging to a plan, generate a Cellular Utilization report, which will list the utilization for all devices in a desired organization. You can find the Cellular Utilization report under the Reports drop-down on the navigation bar on the left side of the Digi aView management site. This will generate a Cellular Utilization report for all the devices in the selected organization, not just those assigned to a particular data plan. To view just the devices assigned to a particular data plan, click on the data plan name on the organization details page, under the Data Plans tab.

Can I export the data usage graph?

The ability to export the raw data from the usage graph is currently not available. You can only export the data usage graph to an image format (png, jpeg, etc.) or as a PDF.

Firmware

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